Shipping Policy

All deliveries are subject to the delivery costs which will be quoted at checkout. All costs are to be paid by the customer unless stated otherwise. You will receive a confirmation email once your order has been shipped with a tracking number.

Please make sure to track your package and be aware if customs are trying to contact you. We unfortunately can not take responsibility for any package once it is in your country. If there are any other problems with customs / the country officials need documentation or clarification. Customs charges and duties are the receiver’s responsibility. Please contact info@celinekwan.com for more information.

*PLEASE BE AWARE OF CUSTOMS, DUTY FEES, AND TAXES THE CUSTOMER WILL BE LIABLE TO PAY IN ANY DESTINATION OUTSIDE OF THE UK AND US. WE ARE NOT RESPONSIBLE FOR ANY PARCELS RETURNED FOR UNPAID FEES AND WILL NOT ISSUE REFUNDS UNDER THESE CIRCUMSTANCES.

Please note a signature is required to receive your order so please ensure someone is home or you may arrange another time to attempt delivery.

EUROPE - 10GBP 
OTHER PARTS OF THE WORLD - 25GBP